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PF Jones a fully authorised Eberspacher Repair centre

 

Eberspacher Airtronic fault finding guide, follow the trouble shooting steps detailed to diagnose the common faults for all eberspacher airtronic models

 

Our staff are trained by Eberspacher in all aspects of both fitting and repair.

With over 8 years experience, and thouands of hours hands on experienece.

PF Jones are able to handle any eberspacher inquiry speedly and promptly

We have over 3000 eberpacher parts on the shelves.

Including Airtronic and Hydronic Units

TROUBLESHOOTING FOR Eberspacher AIRTRONIC D2/D4/D5 HEATERS

View our range of Eberspacher Airtronic Heaters

If you are looking for the eberspacher fault codes they can be found at Eberspacher Fault Codes

 

TROUBLESHOOTING FOR AIRTRONIC D2/D4/D5 HEATERS
(“No start” and “Heater Stops” conditions)

Use these recommendations in conjunction with Fault Code List and heater’s manual

Description of the problem

  Possible reason and method of repair*
     
Absolutely nothing happens when the heater is turned on   1. Check voltage on heater’s harness on the heater’s side (pin # 1 and 10 on Airtronic connector). Turn the heater ON and make sure that the voltage is still OK. Repair harness and connections if necessary.
     
    2. If the voltage is OK, than try to start the heater by connecting together red and yellow wires on control branch of the heater’s harness. Make sure that you have +12 or +24 volts on the red wire on the control branch
     
    3. If the voltage is OK but the heater still does not start even if red and yellow wires are connected to each other, then the most likely ECU is locked, bad, or one of the startup self tests fails
    Use Diagnostic tool to retrieve fault codes from heater’s memory and unlock ECU is it is locked.  Follow heater’s manual for the fault codes description and repair methods
     
Being turned on, heater turns blower a few times, FMP and ECU’s relay may click one time but heater would not make an attempt to start  

1. Bad electrical connections. Check voltage like described in case #1

2. Start-up self test failed. Retrieve fault codes from heater’s memory using Diagnostic tool or EDiTH, refer to the heater’s manual for the description and repair methods
     
Heater switches into shut-down phase 20-25 seconds after being turned on (the most likely, fault code 11 found in memory)   Check voltage on heater’s harness on the heater’s side (pins 1 and 10 on Airtronic connector). Turn the heater ON and make sure that the voltage is still OK. Repair harness and connections if necessary.
     
Being turned on, heater just blows cold air, never stops and never performs a start attempt. No fault code recorded.  
  • Was “Ventilation” button pressed instead of “Heat”?
  • Replace combo Sensor
  • Replace ECU if necessary
     
Heater makes two attempts tostart with no success and then stops completely. No smoke comes from the exhaust pipe, some smoke can be seen between the exhaust pipe and heat exchanger.  

Reroute it if this is the case for not having it to be U-shaped

2. Check combustion air intake pipe. If the exhaust and combustion air intake pipes are OK, see case #6 below
     
Heater makes two attempts to start, may smoke for a while and then it stops  

1. Do the fuel quantity check, if the amount of fuel is insufficient, than check the fuel pick-up pipe, fuel lines and connections, fuel filter on the pump, replace the filter or pump if necessary.

2. Check the glow pin, clean ventilation hole and replace atomizing screen.

3. If necessary, take the heater apart, clean combustion tube (including it’s all air ways) and the heat exchanger
     
Heater makes two attempts to start, then stops. Both times it sounds like the ignition takes place and then combustion process stops together with the fuel metering pump. Usually no smoke comes from the exhaust pipe just like when the heater starts normally  

1. The heater ignited but the flame was not detected. Check and replace combo sensor.

2. Replace ECU if combo sensor was good.
     
Heater ignites normally, goes into boost mode, then switches to stand-by mode, blower is slowly spinning but the heater never restarts. No fault code recorded.  

1. Using EDiTH, check setpoint for temperature and current air temperature. Replace part which works improperly. Swap minicontroller if do not have EDiTH;

2. If minicontroller OK, install external temperature sensor or replace ECU
     
Heater ignites normally, but often stops (codes 52-56 found in memory)  

1. Check fuel lines for gaps in connections inside connection pieces

2. If the heater stops only when the vehicle is in motion, reroute combustion air intake and exhaust pipes, or bend their ends toward to the rear of the vehicle

   *To avoid inefficient expenses, it is strongly recommended to have the heater diagnosed by specialist before replacing expensive parts

 

More information on Eberspacher Heating Systems

Comments

When my D2 first starts, it blows a large amount of white smoke from the exhaust tube. After a few minutes it clears up and heats just fine all night long. What should I check?
Hi Junior Heater in need of a service see link www.pfjones.co.uk/eberspacher-d2-service-kit.html
Regards Brian
Hi - my d2 heater fuel pump ticks quite loudly any ideas ?heater still working ok but will I cause any damage running it ?
Hi Darren make sure that pump outlet is pointing slightly upwards from the inlet, check if there is no air leaks in the fuel line & check the fuel pump filter it may be blocked.
Regards
Brian
hi , i have a eberspacher d2 fitted to my vw t4 autosleeper trident and has just started blowing cold air all the time ,does not try to start at all.i see from your quick diagnostic check sheet that problem could be either be temp sensor or ecu.is there any checks i can carry out to pin point which is at fault
Hi Jay

It sounds like either the the combi sensor ( temp sensor ) or the ecu,it is by far cheaper to replace the combi sensor first as the ecu's are quite expensive.
If you would like a price please use the website or contact us on 0161 886 5796 with the heater number eg. 25 2069 D2

Thankyou

"hi i have never had a motorhome with an eberspacher heater. it switches on fine and the blow fan comes on. it blows out nice hot air but only stays on for 10mins approx. then it starts to blow out cool air. then the fan cuts off. i have waited for around 30mins because i thought it would start up again but it didn't. so i turned it off then turned it back on and it did exactly the same again. i have tuned the fan on the wall up and down and the fan regulator seems to be working ok. but obviously when we use the night heater if the nights are chilly i dont think it will come back on again unless i turn it off and then turn it on again. but i can't understand that if we go to bed how is it going to keep the van warm?. is this working normal. please can you help just not getting any were fast!!!!! please please can you advise me thankyou.
Hi Mr Jones, I have 2 ECU's From Airtronic D2's, I found they were not working so replaced them. I have always wondered are they just locked as i know nothing about diagnostics. If i send them to you can you test and clear faults if any and at what cost per ecu. Thanks Bob.
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