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PF Jones a fully authorised Eberspacher Repair centre

 

Eberspacher Airtronic fault finding guide, follow the trouble shooting steps detailed to diagnose the common faults for all eberspacher airtronic models

 

Our staff are trained by Eberspacher in all aspects of both fitting and repair.

With over 8 years experience, and thouands of hours hands on experienece.

PF Jones are able to handle any eberspacher inquiry speedly and promptly

We have over 3000 eberpacher parts on the shelves.

Including Airtronic and Hydronic Units

TROUBLESHOOTING FOR Eberspacher AIRTRONIC D2/D4/D5 HEATERS

View our range of Eberspacher Airtronic Heaters

If you are looking for the eberspacher fault codes they can be found at Eberspacher Fault Codes

 

TROUBLESHOOTING FOR AIRTRONIC D2/D4/D5 HEATERS
(“No start” and “Heater Stops” conditions)

Use these recommendations in conjunction with Fault Code List and heater’s manual

Description of the problem

  Possible reason and method of repair*
     
Absolutely nothing happens when the heater is turned on   1. Check voltage on heater’s harness on the heater’s side (pin # 1 and 10 on Airtronic connector). Turn the heater ON and make sure that the voltage is still OK. Repair harness and connections if necessary.
     
    2. If the voltage is OK, than try to start the heater by connecting together red and yellow wires on control branch of the heater’s harness. Make sure that you have +12 or +24 volts on the red wire on the control branch
     
    3. If the voltage is OK but the heater still does not start even if red and yellow wires are connected to each other, then the most likely ECU is locked, bad, or one of the startup self tests fails
    Use Diagnostic tool to retrieve fault codes from heater’s memory and unlock ECU is it is locked.  Follow heater’s manual for the fault codes description and repair methods
     
Being turned on, heater turns blower a few times, FMP and ECU’s relay may click one time but heater would not make an attempt to start  

1. Bad electrical connections. Check voltage like described in case #1

2. Start-up self test failed. Retrieve fault codes from heater’s memory using Diagnostic tool or EDiTH, refer to the heater’s manual for the description and repair methods
     
Heater switches into shut-down phase 20-25 seconds after being turned on (the most likely, fault code 11 found in memory)   Check voltage on heater’s harness on the heater’s side (pins 1 and 10 on Airtronic connector). Turn the heater ON and make sure that the voltage is still OK. Repair harness and connections if necessary.
     
Being turned on, heater just blows cold air, never stops and never performs a start attempt. No fault code recorded.  
  • Was “Ventilation” button pressed instead of “Heat”?
  • Replace combo Sensor
  • Replace ECU if necessary
     
Heater makes two attempts tostart with no success and then stops completely. No smoke comes from the exhaust pipe, some smoke can be seen between the exhaust pipe and heat exchanger.  

Reroute it if this is the case for not having it to be U-shaped

2. Check combustion air intake pipe. If the exhaust and combustion air intake pipes are OK, see case #6 below
     
Heater makes two attempts to start, may smoke for a while and then it stops  

1. Do the fuel quantity check, if the amount of fuel is insufficient, than check the fuel pick-up pipe, fuel lines and connections, fuel filter on the pump, replace the filter or pump if necessary.

2. Check the glow pin, clean ventilation hole and replace atomizing screen.

3. If necessary, take the heater apart, clean combustion tube (including it’s all air ways) and the heat exchanger
     
Heater makes two attempts to start, then stops. Both times it sounds like the ignition takes place and then combustion process stops together with the fuel metering pump. Usually no smoke comes from the exhaust pipe just like when the heater starts normally  

1. The heater ignited but the flame was not detected. Check and replace combo sensor.

2. Replace ECU if combo sensor was good.
     
Heater ignites normally, goes into boost mode, then switches to stand-by mode, blower is slowly spinning but the heater never restarts. No fault code recorded.  

1. Using EDiTH, check setpoint for temperature and current air temperature. Replace part which works improperly. Swap minicontroller if do not have EDiTH;

2. If minicontroller OK, install external temperature sensor or replace ECU
     
Heater ignites normally, but often stops (codes 52-56 found in memory)  

1. Check fuel lines for gaps in connections inside connection pieces

2. If the heater stops only when the vehicle is in motion, reroute combustion air intake and exhaust pipes, or bend their ends toward to the rear of the vehicle

   *To avoid inefficient expenses, it is strongly recommended to have the heater diagnosed by specialist before replacing expensive parts

 

More information on Eberspacher Heating Systems

Comments

My D5 Airtronic does not turn on. Pressing the heat button causes the display to blank momentarily. The display comes back on but nothing else happens.
I have a Eberspacher D2 Airtornic unit with a 7011 series controller. Of the five buttons on the controller only three work - the far RHS two buttons (upper - thermostat temp up and lower - heater buttton) do not work. Have you come across this before? The unit and controller have worked up until about two months ago. I would be grateful if you could reply via email, to - fultonak@gmail.com Thanks.
I have a D4 Fault, can you please advise.

When the heat button is pressed on the panel nothing happens.

There is 12.5v at the connector (pin 1 -10)

The fuel pump is not running but has 12v at the pump connector.

The fan dose not run either.

Initial thought is the fuel pump has failed but would this prevent the fan from running?

Any help appreciated
Hi what the best diagnostic interface to use Edith PC based or the Basic Diagnostic test unit as they are about the same money. Thanks Robin
I have just fitted a second-hand D2 to our boat. It starts up ok but I cannot increase the temp on the 701 controller.
Any suggestions as to what might be the problem would be appreciated.
Hi,

I have a D2 Airtronic with 801 controller and the Easystart r+ controller which PF Jones fitted a few months ago. My heater has started cutting out at some point (I leave it on during the day whilst at work). No error codes come up when I switch it off.

I can't get a day off work to bring it back to be looked at.

Any ideas?
Hello!I have two D5 aboard one blows thick smoke blows cold air and shuts down
should i call a certified technician or can i repair myself?thanks alot cheers Michael

Hi Micheal this could be happening due to a number of things the first step i would take would be to service the unit if it has not been serviced in a while as this cures 90% of problems we cant guarantee it will fix the problem your having but this is what we suggest to try first kind regards
Hi
I have an Eberspacher d4 with an ecu fault.
I have been offered a d2 ecu.
Can I use it with the d4 unit.
Thanks for any info.
Hi Harold
I would say no on this occasion as they are two different heaters what you would need to check is that part numbers on each ecu unit match they should be something like this ( 225101003005 ) so please check any part numbers first. regards aaron
Hello, I just did a 7 day trip to Germany and the night heater was working fine for 2 days but on the third and thereafter only black/grey smoke comes out of the exhaust on start up and no heat. Please advise.
hi i have a d4 fitted to a iveco truck everthing is fine apart from it wont work for more than 120 mins is there anything i can do cheers
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