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PF Jones a fully authorised Eberspacher Repair centre

 

Eberspacher Airtronic fault finding guide, follow the trouble shooting steps detailed to diagnose the common faults for all eberspacher airtronic models

 

Our staff are trained by Eberspacher in all aspects of both fitting and repair.

With over 8 years experience, and thouands of hours hands on experienece.

PF Jones are able to handle any eberspacher inquiry speedly and promptly

We have over 3000 eberpacher parts on the shelves.

Including Airtronic and Hydronic Units

TROUBLESHOOTING FOR Eberspacher AIRTRONIC D2/D4/D5 HEATERS

View our range of Eberspacher Airtronic Heaters

If you are looking for the eberspacher fault codes they can be found at Eberspacher Fault Codes

 

TROUBLESHOOTING FOR AIRTRONIC D2/D4/D5 HEATERS
(“No start” and “Heater Stops” conditions)

Use these recommendations in conjunction with Fault Code List and heater’s manual

Description of the problem

  Possible reason and method of repair*
     
Absolutely nothing happens when the heater is turned on   1. Check voltage on heater’s harness on the heater’s side (pin # 1 and 10 on Airtronic connector). Turn the heater ON and make sure that the voltage is still OK. Repair harness and connections if necessary.
     
    2. If the voltage is OK, than try to start the heater by connecting together red and yellow wires on control branch of the heater’s harness. Make sure that you have +12 or +24 volts on the red wire on the control branch
     
    3. If the voltage is OK but the heater still does not start even if red and yellow wires are connected to each other, then the most likely ECU is locked, bad, or one of the startup self tests fails
    Use Diagnostic tool to retrieve fault codes from heater’s memory and unlock ECU is it is locked.  Follow heater’s manual for the fault codes description and repair methods
     
Being turned on, heater turns blower a few times, FMP and ECU’s relay may click one time but heater would not make an attempt to start  

1. Bad electrical connections. Check voltage like described in case #1

2. Start-up self test failed. Retrieve fault codes from heater’s memory using Diagnostic tool or EDiTH, refer to the heater’s manual for the description and repair methods
     
Heater switches into shut-down phase 20-25 seconds after being turned on (the most likely, fault code 11 found in memory)   Check voltage on heater’s harness on the heater’s side (pins 1 and 10 on Airtronic connector). Turn the heater ON and make sure that the voltage is still OK. Repair harness and connections if necessary.
     
Being turned on, heater just blows cold air, never stops and never performs a start attempt. No fault code recorded.  
  • Was “Ventilation” button pressed instead of “Heat”?
  • Replace combo Sensor
  • Replace ECU if necessary
     
Heater makes two attempts tostart with no success and then stops completely. No smoke comes from the exhaust pipe, some smoke can be seen between the exhaust pipe and heat exchanger.  

Reroute it if this is the case for not having it to be U-shaped

2. Check combustion air intake pipe. If the exhaust and combustion air intake pipes are OK, see case #6 below
     
Heater makes two attempts to start, may smoke for a while and then it stops  

1. Do the fuel quantity check, if the amount of fuel is insufficient, than check the fuel pick-up pipe, fuel lines and connections, fuel filter on the pump, replace the filter or pump if necessary.

2. Check the glow pin, clean ventilation hole and replace atomizing screen.

3. If necessary, take the heater apart, clean combustion tube (including it’s all air ways) and the heat exchanger
     
Heater makes two attempts to start, then stops. Both times it sounds like the ignition takes place and then combustion process stops together with the fuel metering pump. Usually no smoke comes from the exhaust pipe just like when the heater starts normally  

1. The heater ignited but the flame was not detected. Check and replace combo sensor.

2. Replace ECU if combo sensor was good.
     
Heater ignites normally, goes into boost mode, then switches to stand-by mode, blower is slowly spinning but the heater never restarts. No fault code recorded.  

1. Using EDiTH, check setpoint for temperature and current air temperature. Replace part which works improperly. Swap minicontroller if do not have EDiTH;

2. If minicontroller OK, install external temperature sensor or replace ECU
     
Heater ignites normally, but often stops (codes 52-56 found in memory)  

1. Check fuel lines for gaps in connections inside connection pieces

2. If the heater stops only when the vehicle is in motion, reroute combustion air intake and exhaust pipes, or bend their ends toward to the rear of the vehicle

   *To avoid inefficient expenses, it is strongly recommended to have the heater diagnosed by specialist before replacing expensive parts

 

More information on Eberspacher Heating Systems

Comments

heater starts,no probs but cannot control tempreture on full heat.was fitted with a bt controller but now fitted a rheostat but still the same.
MY DC5 runs and only blows cold airIt sounds as if its going through the start up sequence and goes on blowing cold air. Any suggestions
Hi, have fitted eber. into my van, worked ok, but now will run for 20 mins, then bellows white smoke, and blows cool air, have you any suggestions please, thanks Richard
Hi , I have a Hydronic 10 fitted to a narrowboat which has as far as I can see run well since 1999. It now has developed a problem as follows, - Fails to ignite, having gone through its normal pre-start cycle, and does the same after trying its second auto start (ie combustion motor and fuel pump all sounded fine). Now will not do anything at all when turned on. I suspect its locked me out. It has a 7 day timer, a 401 Model, and though I've found countless Eberspacher manuals etc online I cannot find any instructions on how to interrogate this particular timer for the fault codes, or how to unlock the system. Any advice GREATLY appreciated. Thanks



Hi

The most common problems on hydronic heaters are caused by the following –

Voltage ( so make sure they are up to capacity)

Fuel quality or blockage.

But I am afraid you will need to call an engineer out to unlock the heater , we cover the North West and North Wales.
Hi Mr Jones i opened the heater Airtronic d2 and it was clean inside checked the glow plug its ok put it back and tried it and the fan went went for about 20 seconds and stopped. When i turn it on the clock dosnt stay lighting like it was before it goes out after a few seconds,now the heater just sits there clicking about every 15 seconds.Thanks for your help.
Hi Mr Jones can this heater lock you out.
Erberspacher Airtronic D2.
Thanks again.
YES TOO MANY FAILED STARTS, YOU WOULD NEED A 7 DAY TIMER OR DIGITAL TIMER TO TAKE OUT OF LOCK OUT
Thanks Mr Jones.
Hi Mr jones my heater stopped working first it tried to start the 3rd time it fired up and started. it was ok and it didnt start after that its an Eberspacher Airtronic d2 now the pump wont pulse at all and i was at it today with pump fuel line disconnected and the pump started so i took out the fuse and connected the fuel line i put the fuse back in and started it again and it went as if it was going to start it was lying on its side a lot of smoke came out of it and it stopped and that was it, now when i start it the fan turns slowly for about 15/20 seconds and then it stops.
THE HEATER IS IN NEED OF A DECOKE AND SERVICE
Hi There, my eberspacher D4 (Marine) has started doing a strange thing when started it runs for 8 to 10 minute as normal then it starts to hunt/surge like its being restricted some how, the heat keeps coming out almost constantly but with a slight surge.

Any ideas, whats your thoughts

All help will be appreciated.

Jonathan
hi, im new to ebers. unit runs fine but has black exhaust smoke ?
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