0333 772 0659
+44 161 872 4755

Contact Us

Contact Us


Who do you want to contact?

To make sure you get in touch with the right person, select from one of our Depots or Head Office below. For all website or eBay orders, you will need to contact the Head Office.
All our phone lines are available Monday to Thursday, 8:00 - 17:00 and Friday, 08:00 - 16:30 (Closed Bank Holidays & Weekends).


Contact PF Jones (Head Office)

Our head office, home to our main customer service departments for eBay and our website. We also have a leisure shop and trade counter.

Address: Nuttall Street, Old Trafford, Manchester, M16 9JA

Main Switch Board:
UK Freephone: 0333 772 0659
International: +44 161 872 4755
Ring this number to get through to our main switchboard and follow the instructions to help you get through to the right department.

eBay Customer Services:
0161 886 5798
To help you with your PF Jones eBay shop order we have a dedicated team of customer service advisors, they can answer your general product enquiries, place an order over the phone and deal with any returns. You can also book a mobile fitting service with this department.

Trade Customer Services:
0161 886 5799
Our Trade Customer Services team are available during opening hours to answer all your email and phone enquiries about all trade automotive products, from diesel injectors to van roof racks. This team is also available to take orders in store on our Trade Counter.

General Customer Services:
0161 886 5796
If you want to find out more information about our products, place an order over the phone, book a mobile fitting service call our general customer services team. As long as you are not a trade customer or eBay customer, this team will be able to help you with any issues or enquiries.

Contact PF Jones Stoke-on-Trent

This is the home to our campervan conversion team, where the campervans are manufactured and built. There is also a shop for you to see a range of leisure products as well as a trade counter. If you have placed an order with this depot you will need to contact them directly for any enquiries or returns.

Address: Mason Street, Fenton, Staffordshire, ST4 3NE

General Customer Services:
01782 744 556

Contact PF Jones Wigan Depot

Here you can collect orders and take advantage of our fitting services. If you would like to arrange a fitting and order a towbar from this depot, please contact them directly.

Address: Pottery Road, Wigan, Greater Manchester, WN3 5AA

General Customer Services:
01942 826 304



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Have a Complaint?

We always strive to deliver the best products and services around, if however you are not 100% happy with us you can contact via any method on this page. We suggest you contact the department you have either made an order with or have been talking to so they can resolve any issues as soon as possible.