There are only a couple of things you need to understand when purchasing a tow bar
Choosing the right electrics will depend on your intended towing purpose, there are three options for you to choose from Single, Twin, and 13 pin We have written up a quick guide to help you understand the electrics kit best suited to your towing needs. There is also a much longer towbar electrics guide.
Towbar types indepth guide There are two main types of tow bar fixed and detachable, Fixed versions Swan Neck and flange, both of these types stays fastened to the vehicle.
Detachables version include swan neck and detachable flange as the name suggests these can be easily detached from the vehicle, these are usually fastened into place when in use via a key or a locking mechanism. A more indepth guide
Tried to order a tow bar with your competitors on the Internet by phone , phoned them three times and still couldn't identify correct type , gave up with them and called your company . Process took less than 8 minutes, salesman was refreshingly helpful and knowledgeable . Thank you , no need to wish you success , you are far better than your competition , still waiting to hear from the others technical department .
ken forsdyke05/10/2010, 15:22
Fantasic service and value, i was quoted £100 more from a reconised dealer that i had used before.
Terje Vallesad10/07/2009, 19:22
Must commend the service level of this company!
I ordered a detachable towbar and custom electrical kit for a Volkswagen Touareg, and it arrived next day before 12:00! Unfortunately an important (and probably expensive) part of the electrical kit was missing. I reported this in an email Sunday night, and was called by PF Monday morning inquiring about the exact nature of the part. I confirmed this and within an hour I was called back and it was confirmed that the part was on its way! No quibbles.
I am very pleased to say that it arrived in the post today!
Thank you very much!
Bought : Ford Focus Witter Detachable Towbar
Service was outstanding this company goes the extra mile very impressed would happily buy from again.
R Hill07/22/2009, 12:11
VW Passat 2009 Detachable Westfalia supplied and fitted at Manchester Depot.
Excellent workmanship and friendly
Terry B Glover 03/23/2009, 16:07
The reason I am writing in is to commend Mr Brian Glover for his assistance when I recently purchased a towbar for my W Reg Mondeo ST24, I was concerned that the product I was looking at was the right one, so I got onto your "Livechat" helpline and was assisted by Brian Glover (no relation). Despite my trying to claim 'family discount' (guessing he could have been a 'cousin' from my dim and distant past,
Brian was extremely professional and very re-assuring, proving to be knowledgeable about both your product and my car that I intended to fit it to. He also gave me advice on fitting centres in the area that I could attend if I chose to. Satisfied that I was at least buying the right product, albeit still lacking in confidence in fitting, I attempted an online purchase. Unfortunately, for some bizarre reason, my card was rejected on the basis of address (not postcode - address?!). Brian evidently had identified that a problem had occurred and contacted me to offer assistance in making my purchase.
He assured me there were no problems, took my details and helped me complete the purchase. I would like to add that at no time did Brian come across as a "pushy salesman" and felt nothing but confidence that he had my interests at heart and wanted me to be satisfied with my purchase.
Within 2 days I had the towbar delivered and was fortunate to find someone who was more confident than I at fitting it. I must say, and this is secondary to this correspondence, that I am delighted with the product and anticipate many miles of 'towing' confident that I have the right product for the right job.
I would be grateful if you could pass on my gratitude to Brian and, if you have recorded the call, I give my full permission to use it (except of course the Payment Card details) for training and an example of best practice. Thank you again, Regards, Terry B Glover
Bought BMW X5 Detachable Towbar
Was already best price BMW X5 Detachable Tow bar could find, Service was excellent Mark was very helpful and knowledgeable, Thank you
N Baron02/18/2009, 22:51
Jaguar XF Detachable towbar
Towbar was delivered next day best price I found on the net, Sales staff very helpful and knowledgeable
Helen Crew02/18/2009, 16:19
Brian was extremely helpful.
Price matched the towbar.
Delivered as expected.
Bought: Nissan Xtrail Detachable tow bar
F Lomas02/09/2009, 22:50
BMW X5 Detachable Towbar
Great service towbar was sent to and fitted at Redhill, Very smooth operation no hiccups definite 5 stars